At the office, our computers rely on our apple server for everything – emails, files and documents, the internet, everything. So you can imagine the level of panic and stress when the server decides to stop working. Our server issue was a bit of a strange one too, none of us could access files, only some of us could get the internet and we could send emails internally but not externally. Bizarre!

Now being on an apple server is kinda tricky because they are quite rare. So when an apple server crashes, help is hard to find. Thankfully, my new hero David Moore from ihatemypc came to the rescue.

I’m totally in awe of the magic David spun. David came to our office and had a daunting task at hand. He had to learn how the office was set up (multiple companies sharing the main server, then our office sharing a sub-server), the functions and configuration of the server and then he had to work out why certain things were working for some users and others weren’t working. After hours of checking and tweaking different computer settings and routers and cables and boxes he some how managed to work out the problem. The server was unable to recognise DNS. How he worked that out – I have no idea! It’s such an odd thing that you don’t think would break.